Privacy & Cookies Policy

Last Updated: July 20, 2026

Liquid Floors USA respects your privacy. This Privacy & Cookies Policy explains how we may collect, use, protect, and share information when you visit our website, submit a form, contact us, or interact with our online services.

By using this website, you agree to the terms of this Privacy & Cookies Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request an estimate, submit a form, call us, email us, or otherwise communicate with Liquid Floors USA.

This information may include:

  • Your name
  • Email address
  • Phone number
  • Project address or service location
  • Project details
  • Photos or files you choose to upload
  • Any other information you choose to provide

We may also collect basic website usage information automatically, such as browser type, device type, pages visited, general location data, referring website, and other standard analytics information.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to your questions or estimate requests
  • Contact you about your project
  • Schedule appointments or follow up on inquiries
  • Provide information about our flooring systems and services
  • Improve our website and customer experience
  • Review website performance and user activity
  • Protect against spam, fraud, misuse, or security issues
  • Comply with legal obligations when required

We do not sell your personal information.

3. Contact Forms

When you submit a form on this website, the information you provide is sent to Liquid Floors USA so we can respond to your inquiry.

Submitting a form does not create a service agreement, contractor-client relationship, or binding obligation. A formal proposal or agreement, if applicable, must be confirmed separately in writing.

By submitting your contact information, you authorize Liquid Floors USA to contact you by phone, email, or other reasonable communication methods related to your inquiry.

4. Cookies and Tracking Technologies

This website may use cookies, pixels, analytics tools, and similar technologies to help the website function properly, understand visitor behavior, improve performance, and support marketing or advertising efforts.

Cookies are small files placed on your device that help websites remember certain information about your visit.

Cookies may be used to:

  • Help the website function correctly
  • Remember basic website preferences
  • Measure website traffic and page activity
  • Understand how visitors use the site
  • Support advertising, remarketing, or social media features if enabled

You can usually adjust your browser settings to block, delete, or limit cookies. Some website features may not work properly if cookies are disabled.

5. Analytics and Website Tools

We may use analytics tools to better understand how visitors use this website. These tools may collect information such as pages visited, time spent on the site, device type, browser type, general location, and referring sources.

This information helps us improve the website, review performance, and better understand what information visitors are looking for.

6. Third-Party Services

This website may include or link to third-party services, such as social media platforms, review platforms, embedded maps, analytics tools, advertising platforms, or form processing tools.

These third-party services may collect information according to their own privacy policies. Liquid Floors USA is not responsible for the privacy practices, content, security, or policies of third-party websites or platforms.

7. Social Media and Review Links

This website may link to our social media pages, review pages, or other online profiles. If you interact with those platforms, your activity may be governed by the privacy policies and terms of those platforms.

We encourage you to review the privacy policies of any third-party websites or platforms you visit.

8. How We Share Information

We may share information only when reasonably necessary to operate our business, respond to your inquiry, provide services, maintain the website, or comply with legal obligations.

This may include sharing information with:

  • Website hosting providers
  • Form and email service providers
  • Analytics or website performance tools
  • Contractors, team members, or service providers involved in responding to your inquiry
  • Legal, regulatory, or law enforcement authorities when required by law

We do not sell your personal information.

9. Data Security

We take reasonable steps to protect the information submitted through this website. However, no website, online system, email system, or internet transmission is completely secure.

By using this website, you understand that information submitted online may not be completely protected from unauthorized access despite reasonable efforts.

10. Data Retention

We may retain information submitted through this website for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.

11. Your Choices

You may contact us to request that we update, correct, or delete certain personal information you have provided, subject to any legal, business, or recordkeeping obligations.

You may also unsubscribe from promotional emails if we send them, adjust your browser cookie settings, or contact us with questions about how your information is used.

12. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

13. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, this website may not respond to them in a specific way.

You can still control cookies and tracking technologies through your browser settings and available privacy tools.

14. Changes to This Policy

Liquid Floors USA may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of this website after changes are posted means you accept the updated policy.

15. Contact Us

If you have questions about this Privacy & Cookies Policy or how your information is handled, please contact us:

Liquid Floors USA
Email: [email protected]